Privacy Policy
Last updated: September 2026
This policy explains what information ArifSira (“we”, “us”) collects when you use our website and mobile apps, why we collect it, how long we keep it, and the choices you have. ArifSira is operated for users seeking visa-sponsored jobs and scholarships abroad.
Who we are
Controller: ArifSira. Contact: support@arifsira.com or the contact page.
Information we collect
- Account & identity: phone number (for OTP login), name, and profile details you choose to provide (education, target countries, job/scholarship preferences).
- Documents you upload: CV, certificates, ID or passport scans, and similar files needed for applications.
- Usage data: pages viewed, search/filter choices, device type, approximate locale/language, and diagnostic logs to keep the service reliable and secure.
- Payments: subscription tier and transaction references. Card and mobile-money details are processed by our payment partner (Chapa); we do not store full card numbers.
How we use it
We use your information to:
- Authenticate you and secure your account
- Match you with relevant jobs and scholarships
- Process subscriptions and restore purchase status
- Communicate about your account, applications, and service updates
- Detect fraud, abuse, and technical issues
- Comply with legal obligations
We never sell your personal data.
Legal bases
Where applicable, we process data to perform our contract with you (providing the service), with your consent (for example optional profile fields and uploads), and for legitimate interests such as security and product improvement.
Sharing
- Employers / scholarship programs: only when you explicitly apply or share materials through ArifSira.
- Service providers: hosting, analytics/diagnostics, and payment processing (including Chapa) under contracts that limit use to providing their services.
- Legal: when required by law or to protect rights, safety, and the integrity of the platform.
International transfers
Data may be processed on servers outside Ethiopia (for example cloud hosting). We take steps appropriate to the destination to protect your information.
Retention
We keep account and profile data while your account is active. Documents remain until you delete them or close your account. Transaction records are retained as required for accounting and dispute resolution. Diagnostic logs are kept for a limited period unless needed longer for security investigations.
Your choices & account deletion
You can request access, correction, or deletion of your data at any time via support@arifsira.com or the contact page. To delete your account, email us from the phone number or email associated with the account; we will confirm and remove personal data except where we must retain limited records for legal or financial reasons.
Children
ArifSira is not directed at children under 13 (or the minimum age required in your country). We do not knowingly collect data from children.
Security
We use HTTPS in transit, access controls, and industry-standard practices. On our mobile apps, session tokens are stored using the platform preferences API. No system is 100% secure — protect your device and do not share OTP codes.
Mobile apps
Our iOS and Android apps load the ArifSira service in a secure native shell. They may use standard device capabilities (network, secure storage, haptics, photo library/camera when you upload documents). Payment checkouts may open an in-app browser to our payment partner and return to the app via secure links.
Changes
We may update this policy. The “Last updated” date above will change when we do. Continued use after an update means you accept the revised policy.
Contact
Questions about privacy: support@arifsira.com.